service

By: Litecrete  06-Dec-2011

What You Can Expect From Litecrete

A Clear Expression of Interest
We will tell you promptly whether we can assist you with your project or not. Usually the answer will be positive but if we are unable to assist for any reason we will let you know early.

Help with Feasibility
If your project is not yet designed, is designed with concrete masonry or other materials and you would like to change, or is already designed but you want to check buildability or other features, then you can expect Litecrete to provide you with the input that you need. We see our role as providing solutions to your construction problems - solutions which Litecrete, with parent company Wilco Precast?s capability, is uniquely placed to provide. We don't want you to use precast everywhere, only where it is the best way of building, so expect frank advice on whether there is a good precast solution or not.A Clear Offer
When it comes time to price the precast component of your project you can expect Litecrete to give you a clear and complete offer which spells out inclusions and exclusions and the commercial terms of the offer.Thoughtful Design and Quality Shop Drawings
There are two approaches to design and shop drawings. At Litecrete we believe that our experience should be put to use in the interest of all parties and so you can expect us to propose alternatives to architectural and engineering detailing where possible to improve buildability, durability and aesthetics. Our customers have the last say, but in working with Litecrete you will be offered choices.Design Responsibility
The structural capabilities of all precast components offered by Litecrete should be verified by the project consulting engineers. Litecrete does not, therefore, offer to provide structural certification.Quality-Assured Manufacture
One of Litecrete?s great strengths is our experienced manufacturing staff within the company. In an environment where employee turnover is minimal, many key employees have between 10 and 20 years experience. We have seen and solved just about every possible precast problem and this, combined with our modern quality assurance programme, ensures the best outcomes.Shipping
Delivering the product in full and on time is a critical phase of our customer service programme and we ensure that our interface with the site, transport providers and crane operators is as seamless as possible.