By: It Connections  06-Dec-2011


IT Outsourcing is becoming more popular with the NZ market this has been fueled by technically competent staff and managers moving to other roles and overseas. Instead of replacing key personnel many companies are seeing this as a prime opportunity to reduce recruitment costs and salaries by introducing an Outsourced model to their company.

The Outsourced model has great advantages such as:

  • Helpdesk / ServiceDesk

  • Highly skilled personnel

  • Service Level Agreements

  • Fixed cost of support

  • Having access to strategic and tactical personnel when required

  • Reporting

  • Fault analysis

These benefits are not just for large companies that have 50, 100 or even 500 customers anymore. IT Connections is a true Service Provider, each of our customers benefits from the knowledge and enhancements that we provide.

Our monitoring systems and ServiceDesk all help to provide us with more efficient means to monitor, report and resolve issues for our customers both here in New Zealand and overseas.

Contact It Connections

Email - none provided

Print this page

Other products and services from It Connections



IT Connections offers support of any sized business to help internal support pressures or to even fully manage an organisation's IT requirements. Experienced engineers that understand IT and more importantly the fact IT is there to support the business not the other way around. Within any company their is a person or a team of personnel that look after the IT component of the business. Each business is different and has varying needs.



All of our engineers have worked on support for multi server sites dealing with Shared storage (SAN/NAS/iSCSI), Clustered servers and high end blade servers. IT Connections can provide your business with AD-Hoc support or we can provide a monthly support contract to assist with your IT support needs. IT Connections believes that it is imperative that our support personnel are of the highest level.



From an installation of Mimosa a company can restore an Exchange server from backup and replay every single message that Exchange server recieved right up to the time of the crash, this means that there is almost zero data loss. IT Connections has partnered with Mimosa systems to deliver a truely unique archiving solution that meets the heavy complaince regulations both here in New Zealand and Overseas.