IRESS - Financial Services

By: Iress Market Technology  06-Dec-2011
Keywords: Financial Market

We tailor our support and services according to client needs, and maintain open communication with clients to ensure they are informed, trained and able to achieve their objectives.

Our products can by nature be complex, and in large organisations may vary in their implementation and configuration from one department to the next. Support is tailored according to product and client needs. End users receive phone support, one-on-one and group training as required.  

User assistance

At IRESS, we work with users directly to ensure they get the most out of our products.

IRESS training

IRESS support staff are located in the heart of the financial market districts, making it easy to attend and assist clients when they need us.


Keywords: Financial Market

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Other products and services from Iress Market Technology

06-Dec-2011

IRESS User Assistance

We do not expect that one person can answer all questions and so the IRESS Account Executives form part of a tight knit team of product managers, technical support, help desk and function or industry specialists. The IRESS Account Executive is central to the implementation process and the ongoing relationship we maintain with clients. The team comprises individuals with market knowledge, core product knowledge and specialist product knowledge.


06-Dec-2011

IRESS Training

Training is incorporated into the subscription cost for clients who subscribe to the IRESS Professional suite of desktop financial markets products directly with IRESS Market Technology. IRESS support staff are located in the heart of the financial market districts, making it easy to attend and assist clients when they need us.


06-Dec-2011

XPLAN Hosting

We actively monitor activity on your XPLAN solution to ensure your configuration is meeting demand, and we are pro-active in upgrading infrastructure to meet your business growth and the expansion of the XPLAN software. From the initial deployment of XPLAN through to the ongoing management of software, database servers, and hardware, IRESS assumes complete responsibility - leaving you focussed on running your business.