Government | Interview Skills | Investigative Interviewing and Interview Training

By: Interview Skills  06-Dec-2011
Keywords: Interview Skills, Government Organisation, Peace Training

“Society cannot afford investigative interviewing to be poor. This affects people´s perceptions of the system.. Poor interviewing is of no value to anyone; it is a waste of time, resources and money. No one wins. People will not come forward if they have no confidence in the quality of investigators´ interviewing techniques”
(Milne and Bull 1999).

Interviewing, either by phone, or in person, is the major fact finding method we have at our disposal when obtaining information. It has to be done well.

Quality information will improve your downstream business practices and the PEACE Model is recognised as worldwide best practice in Interviewing.

In New Zealand Learning State and the Compliance Common Capability Programme (CCCP) have confirmed Interview Skills as an approved provider for the delivery of learning services, and assessment services by assessors registered with Learning State who have scope, for the following unit standards:

Background to PEACE training model

In 1993, the PEACE Training Model was introduced for Police use in England and Wales. It comprised two models, The Cognitive Model and The Management of Conversation. The PEACE Model has evolved and since been adopted by numerous Police forces and Government agencies worldwide including Scotland, Northern Ireland, Canada, Hong Kong, Australia and the Republic of Ireland.

"No substitute for experience"

Interview Skills have and will specifically tailor the PEACE Models for your Government Organisation in line with your current practices and legislation from a Foundation Level to a Specialist Level.

We have had many years of practical and theoretical experience at every level using the PEACE Models, interviewing and training for "serious and series" criminal offending.

We are qualified independent training providers of the PEACE Model recognised by International Standards and we constantly develop our training packages with the latest techniques and methodologies in the field. 

Keywords: Government Organisation, Interview Skills, Peace Training

Contact Interview Skills

Email - none provided

Print this page

Other products and services from Interview Skills


Cognitive Model | Interview Skills

The interview role play scenarios enable the participant to demonstrate interview skills and encourage learning.The practice of actually doing the interview via video link enables the individual to utilise the model in realistic conditions, while the rest of the team assesses their colleague´s performance.


Management of Conversation | Interview Skills

In line with current International best practice for quality control, further interviews conducted in the field will be assessed within a 6-12 month period to ensure staff are utilising the Model to attain a Tier 1 qualification and look to progress to the next level within the Tier structure.


Questioning Style Development – Foundation | Interview Skills

Improving questioning skills gives people a better understanding of the correct questions to use and offers practical tools to deal with anyone. It provides a Foundation level so staff can improve their questioning skills and obtain quality information in a simple effective manner. The Questioning Style Development course is suitable for everyone who wants to improve their interview skills within the Organisation.


Telephone Interview Programme | Interview Skills

The telephone interviewing skills course is suitable for any customer or client interview by call centre staff, managers, sales staff, investigators, compliance officers, auditors, bank and insurance personnel. Improving Telephone questioning skills gives people a better understanding of the correct questions to use and offers practical tools to deal with anyone.