Accurate and timely information
With our extensible mediator technology we interface directly to your various network serving systems and retrieve valuable data on your network and services as and when changes occur. This ensures an accurate and timely view of your network assets and services at all times. It provides an ‘as-built’ view of the network and services, as opposed to the ‘planned’ view. The two could be different at times, but it is the former that matters when it comes to operational readiness.
Leverage the power of integration with your operation
With an integrated system from Boss Portal, where the majority of your service operation functions can work as one under a single solution, information on your network can be enriched with other information applicable to the task such as unplanned and planned network events and even customer impact. Now operational data, such as equipment alarms and inventory status, can be turned into timely business critical information to facilitate the re-routing of customer traffic in order to maintain a given service level agreement (SLA).