ISO 9001 Certification
All soda ash sold by ANSAC, and produced by our three U.S. suppliers, is manufactured in ISO 9001 certified plants.
The primary responsibility for guaranteeing compliance with product specifications lies with the producers, but periodic sampling is conducted by ANSAC as follows:
- samples are taken from rail-cars after the material has left the plant
- independent labs test these samples for compliance with ANSAC's product specifications
In twenty five years of operation, ANSAC has detected only one incidence of non-compliance.
Handling of Quality Complaints
All quality complaints are handled through ANSAC's sales offices. When laboratory analysis is required ANSAC contracts the work out to independent labs or utilizes member company laboratories.