Asset Management Network - faq

By: Asset Management Network  06-Dec-2011
Keywords: Glass, Glazing, Asset Management

Frequently asked questions
Who is AMN?
AMN stands for Asset Management Network Ltd. We are a Wellington-based company providing end-to-end glazing job management solutions across New Zealand.
What is AMN’s philosophy?
AMN’s philosophy is to utilise local supplier expertise and loyalty, whilst maximising the benefits of consistent pricing and service delivery arrangements nationwide.
Why would I use AMN?
Because you can be confident your glazing requirements have not gone in to a black hole. Our people will monitor and manage the stages of the job right through to payment. If you have a query there is only one place you need to contact and the answer will be at hand.
How do I log a job with AMN?
What happens if I need service after normal business hours?
AMN is a 24-hour operation and we can provide service to you any time of the day, 365 days of the year. After hours glass breakages are unfortunately very common and we deal with them quickly and regularly.
How do I get someone out to fix my broken window?
Why is there such a marked difference in price between quotes?
As with any industry, price is often an easy differentiator. However, be careful that whoever is quoting is abiding by all of the relevant New Zealand Safety Standards. Safety glass is more expensive than standard (annealed) glass, but is a requirement in an increasing number of situations in commercial and residential buildings. We stand behind all of our glaziers and will always ensure the right products are used.
AMN and each of our glazing companies are all members of the Glass Association of New Zealand (GANZ). This Industry Association is at the forefront of developing glazing standards and we are always heavily involved in that as Executive Members. This also provides us with an independent complaints or consulting process should we require technical advice on a situation.
We have the benefit of managing the full range of re-glazing activities across the country. This enables us to understand the variations in pricing that genuinely occur in different parts of the country. We also regularly audit our glaziers to ensure they are affecting repairs to the correct standards, and the glass is the same as is invoiced.
In short, you can be assured that the information provided to you by AMN will always be factual. Our regular interaction with glaziers up and down the country, our commitment to New Zealand Standards and our knowledge of the industry ensures this.

Keywords: Asset Management, Asset Management Network, Glass, Glazing, Management Network,

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Asset Management Network - standards

Parts 1 & 2 lay down the requirements and recommendations for the selection of glass for buildings, paying particular attention to loading, thermal control, and human impact safety as well as general design principles. It supersedes the design requirements given in Part 1 concerning the selection of glazing for dead, wind and snow loading.